Sales Executive

Role: Sales Executive Plastic Raw Materials

Experience: Prior experience in the plastic/polymer industry is mandatory.

Job Responsibilities

• Log in to the CRM system and manage incoming leads.
• Respond to customer inquiries through the CRM and phone.
• Introduce our company and understand customer requirements.
• Answer customer questions about plastic materials using product knowledge.
• Raise demand tickets in the CRM for products that are not available in stock.
• Prepare and share offers with customers.
• Follow up and coordinate with customers and internal teams until the deal is closed.
• Maintain updated lead information and communication records in the system.

Requirements

• Mandatory experience in the polymer industry.
• Good communication skills in Hindi and English.
• Comfortable using CRM software and handling customer inquiries by phone.
• Dynamic, proactive, and good at solving customer problems.
• Able to understand customer requirements and coordinate effectively to close sales.

Key expectation: The candidate should have sufficient polymer industry knowledge to answer customer questions confidently and manage the complete sales process from inquiry to deal closure.