Sales Executive

Purpose of the Role

To achieve the sales targets and business objectives of the Nonwoven Division by driving sales and market development of Felting Needles, Carding Wires, and Jet Strips within the assigned territory. The role is responsible for generating sustainable revenue growth, expanding market presence, strengthening customer relationships, and ensuring effective execution of divisional sales strategies. Through proactive customer engagement, customer support, and business development activities, the position contributes to the achievement of the divisional goals.

Main Duties and Responsibilities

1 Sales Development & Business Growth
•Drive sales of Nonwoven division products within assigned territories and customers.

• Identify potential customers and generate new business opportunities.
• Develop and implement sales strategies to achieve revenue and volume targets.
• Promote newly introduced products / new technologies.

2 Customer Relationship Management

• Maintain regular contact with existing and prospective customers.
• Build and maintain long-term customer relationships.
• Monitor customer satisfaction and proactively address concerns.

3 Sales Support
•Develop technical sales tools / arguments for different products.

• Conduct product presentations, demonstrations, and technical discussions.
• Support customers in resolving product performance issues.
• Evaluation of Machine, product and or process parameter

4 Complaint Resolution & Service Support

• Attend service calls and customer concerns promptly.
• Coordinate internal resources for timely complaint resolution.
• Conduct root cause discussions with customers where required.
• Ensure effective follow-up and closure of customer issues.

5 Market Intelligence & Planning

• Conduct lost-order analysis and identify improvement opportunities.
• Prepare sales forecasts, budgets, and business plans for assigned regions/customers
• Identify opportunities for business expansion and customer acquisition.

6 Training & Stakeholder Co-ordination

• Organize customer training programs, workshops, and seminars.
• Coordinate with company and other internal stakeholders on product, pricing, and technical matters.
• Ensure effective communication between customers and internal teams.

Key Objectives of the Role

•Achieve annual sales targets and divisional business objectives.

•Increase market share within the Nonwoven segment.

•Strengthen customer relationships and improve customer retention.

•Promote new products and technologies successfully.

•Ensure timely resolution of customer complaints and service requests.

•Ensure sales forecasting for relevant customers / region.

•Enhance brand visibility and customer engagement within the industry.

Competencies and Responsibilities

Strong knowledge of Nonwoven processes, products and applications, build and maintain strong customer relationships, drive sales targets and business growth, identify new customers and business opportunities, resolve customer concerns on priority, demonstrate strong communication, negotiation and presentation skills.

Share your updated CV at- [email removed]