Sales- Executive

Job Purpose

The incumbent will be responsible for driving sales growth, expanding market reach, managing distributor and customer relationships, and achieving revenue targets for Aamro Dairies. This is an individual contributor sales role focused on business development and revenue generation.

Key Requirements

Sales and Business Development

• Conduct sales activations and promotional activities.
• Develop distributor and retailer relationships.
• Onboard new distributors and channel partners.
• Expand market coverage and customer base.
• Support branding and product launches.
• Identify new business opportunities and sales channels.
• Prepare and execute sales plans to achieve targets.
• Conduct market surveys and competitor analysis
• Achieve assigned revenue and volume targets.

Customer Relationship Management

• Respond to customer enquiries and support customers.
• Handle customer concerns and coordinate resolution with relevant teams.
• Build long-term customer relationships and improve retention.
• Gather customer feedback and identify sales opportunities.
• Implement strategies to improve customer retention and satisfaction.

Coordination and Order Management

• Coordinate with the Dispatch Team for timely delivery of orders.
• Follow up on order status and delivery schedules.
• Coordinate with the Accounts Team regarding payments, collections and reconciliations.
• Ensure timely collection follow-up from customers and distributors.

Reporting and MIS

• Maintain sales records and forecasts.
• Use the inhouse software Farmmate to upload sales and billing for B2C, B2C and Ecommerce customers
• Prepare daily, weekly and monthly sales reports.
• Track sales performance against targets.
• Analyses sales data and market trends

Other Requirements

1. Proven experience in sales, distribution, and customer service management.

2. Ability to manage distributor relationships and onboard new partners.

3. Strong communication skills and ability to handle customer escalations professionally.

4. Proficiency in MS Office and experience in managing sales data and reports.

5. Ability to work under pressure and handle operational challenges effectively.

Qualifications

1. 3-5 years experience in a similar role

2. MBA or equivalent degree

3. Bachelors of Masters in Veterinary Science (added advantage)

Languages

Required: English & Malayalam Preferable: Hindi