Sales Executive
Talent Acquaintance · Bengaluru · onsite · Posted 20d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Provide exceptional customer service through chat support, responding to inquiries and resolving issues professionally.
- Utilize strong problem-solving skills to address complex customer complaints and concerns.
- Collaborate with internal teams to resolve customer issues and enhance overall customer experience.
- Maintain accurate records of customer interactions using CRM software.
- Continuously update knowledge of products and services to provide accurate information to customers.
- Work effectively in a team environment to achieve customer satisfaction goals.
Job Requirements
- Proven experience in a customer-facing role, preferably in a chat or non-voice BPO setting.
- Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
- Strong problem-solving skills and the ability to think critically and creatively.
- Ability to work in a fast-paced environment, managing multiple tasks simultaneously.
- Proficiency in using CRM software and other support tools.
- Strong attention to detail, ensuring accuracy and quality in work.
Sourced from naukri
Skills
Corporate SalesB2BBusiness DevelopmentB2B SalesSalesSaas Sales