Sales Executive

Key Responsibilities

• Coordinate with internal departments for smooth and timely execution of customer orders.
• Handle international client queries, follow-ups and post-sales support.
• Maintain regular communication with clients regarding order status, delivery schedules and other requirements.
• Track order processing, production status, shipment schedules and dispatches.
• Follow up with internal teams to ensure commitments made to customers are met within timelines.
• Maintain accurate sales records, MIS reports and client communication logs.
• Prepare and maintain necessary sales-related documentation.
• Coordinate with logistics, production, accounts and other relevant departments for timely order execution.
• Develop and maintain strong relationships with existing international clients.
• Follow up with clients for repeat orders and ongoing business requirements.
• Escalate delays, issues or customer concerns to the concerned team/management and ensure timely resolution.

Key Skills & Competencies

• Minimum 2 to 3 years of relevant experience, preferably in Back-office sales coordination.
• Tally knowledge is mandatory.
• Good working knowledge of MS Excel and ability to prepare and maintain MIS.Role & responsibilities

Preferred candidate profile