Sales Executive

Key Responsibilities

• Daily Engagement: Achieve daily communication targets by making outbound calls to assigned leads and ensuring timely follow-ups.
• Course Guidance: Understand learner requirements and recommend suitable courses/programs aligned with their career goals and background.
• Upselling & Cross-Selling: Identify opportunities to recommend additional or alternative programs that enhance learner value.
• Process Adherence & Reporting: Follow internal sales processes diligently and maintain accurate, timely reports of daily activities.
• Learner-Centric Approach: Deliver exceptional service by understanding and addressing learner expectations effectively.
• Issue Resolution: Handle queries and escalations promptly to ensure high learner satisfaction and retention.

Required Skills & Qualifications

• Customer-first mindset with strong problem-solving abilities
• Bachelors degree in any discipline
• 1–3 years of experience in EdTech counselling or consultative sales
• Excellent communication and interpersonal skills
• Proven ability to meet or exceed sales targets
• Familiarity with CRM tools (LeadSquared preferred) and reporting systems