Sales Executive

SALES EXECUTIVE BUSINESS DEVELOPMENT

Department: Sales & Business Development
Industry: Hospitality / Restaurants
Location: Mumbai

JOB PURPOSE

We are looking for a proactive and target-oriented Sales Executive to drive revenue for our restaurant business through new client acquisition, corporate sales, event sales, group bookings and strategic partnerships.

The role will be responsible for identifying new business opportunities, developing corporate and event clientele, generating leads, building strong client relationships and converting enquiries into confirmed bookings.

KEY RESPONSIBILITIES

• Identify and develop new business opportunities through corporate clients, event companies, travel companies, social groups, local businesses and other relevant channels.
• Generate leads for corporate dining, group bookings, private parties, celebrations, events and restaurant buyouts.
• Build and maintain strong relationships with corporate clients, event planners, agencies, hotels, concierge services, communities and local businesses.
• Conduct regular sales calls, client meetings, presentations and business development visits to generate new leads and business opportunities.
• Follow up on enquiries, quotations and proposals and convert leads into confirmed bookings.
• Promote the restaurant's dining experiences, events, group packages, private dining options and special promotions.
• Coordinate with the Restaurant Operations team to ensure smooth execution of confirmed bookings and events.
• Maintain an updated database of existing and prospective clients and ensure regular follow-ups.
• Develop repeat business from existing clients through effective relationship management and account servicing.
• Identify and develop strategic partnerships and tie-ups with corporates, hotels, event planners, concierge services, communities and other relevant businesses.
• Monitor competitor activities, market trends, pricing and local business opportunities.
• Prepare regular sales reports covering leads generated, client meetings, conversions, revenue generated and business pipeline.
• Work closely with Marketing and Operations teams on promotional activities, events and sales initiatives.
• Ensure timely follow-up on quotations, proposals, payments and other client requirements.
• Achieve assigned monthly and quarterly sales targets.

KEY SKILLS & COMPETENCIES

• Strong sales and business development skills.
• Excellent communication and interpersonal skills.
• Good negotiation and client relationship management abilities.
• Strong networking and lead generation capabilities.
• Ability to convert enquiries into confirmed business.
• Target-oriented and proactive approach.
• Good understanding of the restaurant and hospitality industry.
• Ability to work independently as well as collaboratively with Operations and Marketing teams.
• Strong follow-up and organizational skills.
• Comfortable with client meetings, presentations and business development visits.

QUALIFICATION & EXPERIENCE

• Graduate in any discipline. A degree/diploma in Hospitality, Hotel Management, Business Administration or Sales & Marketing will be an advantage.
• 1–4 years of experience in Sales / Business Development, preferably in the Restaurant, Hospitality, Hotel, Events or F&B industry.
• Experience in handling corporate accounts, events, group bookings or hospitality sales will be preferred.

KEY PERFORMANCE INDICATORS

• Achievement of monthly sales and revenue targets.
• New corporate and business accounts acquired.
• Number and value of group and event bookings generated.
• Lead-to-booking conversion rate.
• Revenue generated from corporate and events business.
• Repeat business and client retention.
• Number of strategic partnerships and tie-ups developed.
• Sales pipeline and follow-up effectiveness.