Sales Executive

Job Title: Telecaller (Sales) Real Estate

Department: Sales
Reporting To: Team Leader (TL)
Industry: Real Estate
Employment Type: Full-Time

Key Responsibilities

1. Make outbound calls to prospective customers from the company-provided leads/database and generate interest in real estate projects and properties.
2. Handle inbound enquiries received through calls, digital platforms, references, and other lead-generation channels and provide relevant project information.
3. Understand customer requirements such as budget, location, property type, investment objective, and preferred configuration to identify suitable opportunities.
4. Generate and qualify leads through effective telephonic communication and maintain a regular follow-up schedule with prospective customers.
5. Schedule site visits and meetings for qualified prospects and coordinate with the respective Sales Team/TL for further conversion.
6. Maintain accurate customer and lead data in Excel sheets, CRM/software, and other systems as required by the organization.
7. Update lead status regularly in the software, including call remarks, follow-up dates, customer requirements, site-visit status, and lead conversion stage.
8. Follow up consistently with prospective customers through calls and other approved communication channels to maximize lead conversion.
9. Prepare and maintain daily/weekly calling reports, including total calls made, connected calls, follow-ups, leads generated, site visits scheduled, and conversions.
10. Coordinate with the Team Leader and Sales Executives regarding lead status, customer requirements, follow-ups, site visits, and pending cases.
11. Achieve assigned calling, lead-generation, follow-up, and site-visit targets as communicated by the Team Leader/Management.
12. Maintain professional communication and customer service standards while representing the organisation and ensure that all customer information is handled accurately and confidentially.

• Minimum Diploma/Graduate preferred.
• Prior experience in Tele calling, Tele-Sales, Real Estate, Banking, Insurance, or related sales will be an advantage.
• Good communication and convincing skills.
• Basic to good command of MS Excel and MS Office.
• Comfortable working on CRM/software and maintaining digital records.
• Target-oriented, confident, and customer-focused.
• Good follow-up and relationship-management skills.
• Comfortable making a high volume of calls and handling customer queries professionally.