Sales Executive

Job Description
Sales Operations, Logistics & Customer Relationship Executive
Department: Sales & Operations
Industry: Aquaculture Shrimp Hatchery
Employment Type: Full-Time
About the Role
We are looking for a proactive and detail-oriented professional to manage Sales Operations, Logistics, and Customer Relationships for our Shrimp Hatchery. The ideal candidate will coordinate order processing, ensure timely and safe dispatch of post-larvae (PL) to customers, and build strong, lasting relationships with farmers and distributors.
Key Responsibilities
Sales Operations
*Manage day-to-day sales order processing and coordinate with the production/hatchery team on stock availability.
*Track sales targets, prepare periodic sales reports, and support the sales team with data and documentation.
*Maintain accurate records of orders, dispatches, invoices, and payments.
*Coordinate pricing, quotations, and order confirmations with customers.
Logistics
*Plan and coordinate transportation of shrimp seed (post-larvae) to farms/customers, ensuring timely and safe delivery.
*Liaise with transport vendors, packaging teams, and hatchery staff to ensure smooth dispatch operations.
*Monitor stock movement, packaging quality, and delivery schedules to minimize transit losses.
*Handle logistics documentation and ensure compliance with transport and quality standards.
Customer Relationship Management
*Serve as the primary point of contact for farmer and distributor queries, complaints, and feedback.
*Build and maintain long-term relationships with existing customers while supporting new customer acquisition.
*Provide after-sales support and coordinate with technical/hatchery teams to resolve customer issues promptly.
*Gather market and customer feedback to support business and product improvements.
Required Qualifications & Experience
*Bachelor's degree/diploma in Aquaculture, Fisheries Science, or a related field (mandatory).
*Minimum 1 year of experience working in a shrimp hatchery or aquaculture-related environment.
*Basic understanding of shrimp hatchery operations, post-larvae handling, and seed quality parameters.
*Good communication and interpersonal skills to manage customer and farmer relationships.
*Organized, detail-oriented, and comfortable coordinating logistics and documentation.
*Willingness to travel locally for deliveries, farm visits, and customer meetings.
Mandatory Languages Known: Tamil, Telugu, Hindi, and English.
Other Requirements
*Must be willing to relocate to the hatchery location.
*Accommodation and food will be provided by the company.