Sales Executive

Role & responsibilities

Preferred candidate profile

Client Relations & Sales Executive
The Design Loft Architecture • Interiors • Designing
Location: Hyderabad
Reports to: Managing Partner
Experience: 1–4 years

About the role
You are the first person a client speaks to and the last person they speak to before signing. You will handle every incoming enquiry, qualify it, meet clients in person, and carry them to closure — with the design team supporting you on the technical side. This is a relationship role, not a volume calling role. We receive a small number of high-value enquiries, and each one matters.

Key responsibilities

Lead management

• Respond to every enquiry (Instagram, website, calls, referrals) within 2 hours during working hours
• Qualify leads on budget, timeline, scope and decision-maker before scheduling a meeting
• Maintain the lead tracker daily — status, next action, follow-up date. No lead goes cold without a logged reason
• Structured follow-up on open leads; persistence without pestering

Client meetings and model flat

• Conduct client meetings at the office, model flat or site
• Staff the model flat on weekends: receive walk-ins, walk them through materials, finishes and past work, capture contact details of every visitor
• Understand the client's requirement well enough to brief the design team accurately
• Present quotations, explain scope inclusions and exclusions, handle pricing objections
• Coordinate site visits and measurement visits with the design team

Coordination and closure

• Follow up on quotations and proposals until a yes or a clear no
• Coordinate with the design team on drawings, revisions and presentations needed for a client
• Support documentation at closure — agreement, payment schedule, advance collection follow-up
• Stay in touch through the project as the client's point of contact for non-technical queries
• Ask every completed client for a referral and a review

Reporting

• Weekly report to the Managing Partner: enquiries received, meetings held, quotations sent, conversions, lost leads with reasons

Requirements

• 1–4 years in sales, client servicing or front-office — interiors, modular kitchen, furniture or building materials preferred
• Fluent, confident spoken English and Telugu; Hindi an advantage
• Presentable and comfortable with high-value clients
• Working knowledge of Excel/Google Sheets and WhatsApp Business
• Willing to work weekends, with weekday offs

Preferred

• Ability to read a floor plan and hold a basic conversation about materials and finishes
• Prior exposure to CRM tools