Sales Executive

Responsibilities:

• Being a first point of contact, you will be responsible for building a strong relationship with the customers.
• Upselling and cross-selling of other activities, beverages, and second games.
• Managing Queues and Waiting Lists
• Understand the functionality of the games.
• Facilitating and overseeing housekeeping.
• Assign players to activities.
• Guide players to play the activities.
• Assisting players with questions and needs.
• Executing in a quick and efficient manner.
• Provide professional and extra care to the players.
• Getting reviews.
• On-need basis billing.
• On-the-job performing any unit requirements.
• Performing activities mentioned in the opening and closing checklist of the unit.
• Deal with questions and complaints of players and escalate to seniors when required.
• Manage events and bookings as needed.
• Safeguard gaming equipment.
• Alertness when players are playing activities.
• Administrative activities based on need.

Requirements:

• High school diploma; additional qualifications will be a plus.
• Proficient in English (oral and written). Must be able to understand and communicate in proper English.
• Good communication skills and zeal to build a career in retail sales.
• Excellent negotiation skills.
• Problem-solving skills.
• Customer service orientation.
• Excellent execution skills.
• Flexible for any shifts.
• Team player.