Sales Executive

Company Description Lanson Toyota is a trusted Toyota dealership that follows the core principle of Customer First, ensuring that every customer receives consistent, high-quality service and benefits. The organization is supported by a team of over 1,500 employees, known as Lansonites, who are committed to sustaining the brand's promise and reputation. Lanson Toyota's service points collectively handle more than 500 cars per day, demonstrating a strong operational capacity and customer demand. The company offers a dynamic work environment with a focus on customer satisfaction, process excellence, and professional growth. Team members are encouraged to uphold Toyota's values while contributing to a culture of reliability and service excellence.
Role Description The Sales Executive is a full-time, on-site role based in Chennai, responsible for driving vehicle sales and providing a high-quality customer experience. Day-to-day activities include engaging with walk-in and referred customers, understanding their requirements, explaining product features, variants, and pricing, and recommending suitable Toyota models. The role involves conducting test drives, preparing and presenting quotations, negotiating within defined guidelines, and coordinating with finance and insurance teams to facilitate seamless transactions. The Sales Executive will manage lead follow-up through calls and digital channels, maintain accurate records in the CRM system, and ensure timely documentation and delivery of vehicles. Additional responsibilities include participating in showroom events and local marketing activities, staying updated on product and competitor information, and collaborating with service teams to support long-term customer relationships.
Qualifications

• Candidates should possess strong sales and negotiation skills, with the ability to convert leads into successful bookings while maintaining customer trust.
• Candidates should possess customer service and relationship management skills, including active listening, empathy, and the ability to build long-term rapport.
• Candidates should possess communication and presentation skills, including clear verbal communication in English and local languages, and the ability to explain product features confidently.
• Candidates should possess basic computer and CRM skills, including comfort with email, spreadsheets, and updating customer records accurately.
• Candidates should possess time management and organizational skills, with the ability to prioritize leads, handle multiple customers, and meet sales targets consistently.
• Relevant experience in automobile sales or retail sales is preferred; fresh graduates with strong interpersonal skills and a sales mindset may also be considered.
• A minimum of a high school diploma is required; a bachelor's degree in business, marketing, or a related field is an advantage.
• Ability to work on-site in Chennai, including weekends and holidays as per showroom requirements; a valid driver's license is preferred for conducting test drives.