Sales Executive

Company Description BlueStone is one of India's largest digital-first fine jewellery brands, founded in Bangalore in 2011. The company blends modern design with advanced technology to offer a seamless omnichannel experience through a robust online platform and 200+ experiential stores. Customers can personalize their jewellery journey from design to delivery, with certified pieces across gold, platinum, diamonds, and gemstones, backed by Lifetime Exchange and Buyback. BlueStone is supported by leading institutional investors and continues to expand its footprint across India, creating contemporary jewellery for diverse budgets and occasions.

Role Description This is a full-time, on-site Sales Executive role based in Trivandrum. The Sales Executive will engage with customers in-store, understand their requirements, and provide tailored product recommendations across BlueStone's jewellery collections. Responsibilities include managing the sales process from inquiry to purchase, demonstrating product features and certifications, and ensuring a premium customer experience. The role also involves maintaining store displays, tracking inventory related to sales, processing transactions accurately, and meeting individual and store-level sales targets. The Sales Executive will collaborate with the store team to support promotional campaigns, gather customer feedback, and uphold BlueStone's standards of service and professionalism.

Qualifications

• Strong sales and retail skills, including consultative selling, upselling, and cross-selling.
• Customer service and relationship-building skills to create a welcoming and engaging in-store experience.
• Basic proficiency with point-of-sale systems and comfort working with digital tools and omnichannel processes.
• Good communication skills in English and local languages, with a professional and approachable demeanor.
• Attention to detail and integrity in handling high-value transactions and product information.
• Prior experience in jewellery, luxury retail, or lifestyle products is an advantage but not mandatory.
• Ability to work flexible hours, including weekends and holidays, as per store requirements.
• Minimum educational qualification: high school diploma or equivalent; a bachelor's degree in business, marketing, or related fields is a plus.