Sales Executive

Roles and Responsibilities :

• Handle customer inquiries via phone calls, emails, or chats to resolve their queries related to banking products and services.
• Provide accurate information on various banking products such as credit cards, loans, deposits, etc.
• Meet daily/weekly targets set by the management for sales performance metrics like call volume, conversion rates, etc.
• Escalate complex issues to senior team members or supervisors when necessary.

Job Requirements :

• 0-5 years of experience in telesales or a similar role in the financial services industry.
• Excellent communication skills with ability to articulate complex financial concepts simply over phone calls.
• Basic knowledge of banking operations and regulations would be an added advantage.
• Freshers can also apply for this role with no prior work experience required.