Sales Executive
Techaro Innov · Not specified · onsite · Posted 57d ago
About a minute. You'll make an account on the way through.
About this role
Sales Executive PelviEaSe™
Company: Techaro Innov Pvt. Ltd.
Location: Hyderabad
Experience: 0–3 years
Employment Type: Full-time
About the Role:
We are looking for a Sales Executive to take ownership of our customer journey, from handling incoming leads and converting sales to customer engagement, dispatch, post-sales support and maintaining sales-related quality documentation.
This is a hands-on startup role with exposure to Sales, Customer Success, Operations, Healthcare and ISO 13485.
Key Responsibilities:
- Handle and convert leads from Instagram, WhatsApp, website and other channels.
- Follow up with leads, maintain lead records and achieve sales targets.
- Manage order processing, packaging and dispatch.
- Handle customer queries, complaints, service requests and post-sales follow-ups.
- Maintain customer records, complaint records and other relevant ISO 13485 documentation.
- Engage existing customers and build long-term relationships.
- Manage and actively engage our WhatsApp community of doctors and healthcare professionals.
- Support Instagram engagement, respond to enquiries and convert social-media interactions into leads.
- Re-engage old/inactive leads and develop new sales and referral strategies.
- Track sales performance and suggest practical ways to improve conversions.
Preferred Candidate Profile:
- 0–3 years of experience in sales, customer support, healthcare, medical devices or e-commerce.
- Excellent communication and convincing skills.
- Comfortable speaking with customers and healthcare professionals.
- Good follow-up and organisational skills.
- Comfortable using WhatsApp, Instagram, Excel/Google Sheets and basic digital tools.
- Sales-oriented, proactive and target-driven.
- Willing to learn ISO 13485 and medical-device processes.
- Able to work independently and take ownership in a startup environment.
Ideal Candidate:
Someone who doesn't just wait for leads or instructions...they follow up, close the sale, take care of the customer and look for ways to improve the process.
If you enjoy sales, communication and working in a fast-moving MedTech startup, we'd like to hear from you.
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