Sales Executive

Role & responsibilities

• Identify and develop new business opportunities across transportation, warehousing, distribution, and

supply chain service offerings.

• Generate leads through field visits, referrals, industry networking, market mapping, and digital/business

channels.

• Meet prospective clients to understand freight movement patterns, service requirements, volume

potential, and pricing expectations.

• Prepare and present service proposals, rate quotations, and commercial offers in coordination with

internal stakeholders.

• Convert inquiries into confirmed business by negotiating commercial terms within approved pricing and

credit guidelines.

• Manage and strengthen relationships with existing customers to drive repeat business, account growth,

and service retention.

• Coordinate with operations, fleet, warehouse, finance, and customer service teams to ensure smooth

onboarding and execution of customer accounts.

• Track customer requirements, shipment trends, service issues, and competitor activities to support

sales planning and market intelligence.

• Maintain accurate data in CRM or sales tracking systems for leads, pipeline status, customer visits,

quotations, closures, and collections follow-up.

• Support payment recovery and coordination with finance to ensure timely collections and adherence to

agreed credit terms.

• Monitor customer satisfaction and resolve commercial or service-related concerns through timely

internal escalation and follow-up.

• Achieve assigned sales targets in line with monthly, quarterly, and annual business plans.