Sales Executive

Role Overview:

As an In-Store Sales Executive, you will be the face of Dlifrance at the outlet. Youll play a key role in delivering an exceptional customer experience by assisting guests, preparing coffee, serving orders, and driving in-store sales for our premium bakery items including cakes, beverages, and hampers.

Key Responsibilities:

• Greet and assist customers warmly, ensuring a welcoming and memorable experience
• Prepare and serve coffee, beverages, and assist in plating bakery items as per standard recipes
• Guide customers through the menu and suggest suitable items, including hampers and celebration cakes
• Upsell and promote special offers, new products, and festive hampers
• Handle billing and operate POS system accurately
• Maintain cleanliness and hygiene across the service and seating area
• Ensure proper display of bakery products and timely replenishment
• Coordinate with kitchen staff for order fulfillment and customization requests
• Follow all brand SOPs for service, grooming, and food safety

Requirements:

• 0 to 2 years of experience in retail, hospitality, caf, or bakery environment
• Basic knowledge of coffee preparation and caf operations (training will be provided)
• Good communication skills and a friendly, customer-first attitude
• Ability to work in shifts, weekends, and festive seasons
• Passion for food, coffee, and delivering quality service