Sales Executive/Senior Sales Executive -Lenskart

Lenskart Sales Associate (SA) Roles & Responsibilities

• Customer Handling: Welcome customers and understand their eyewear requirements.
• Product Recommendation: Suggest suitable frames, lenses, sunglasses, and other eyewear based on customer needs.
• Sales & Target Achievement: Drive sales and achieve daily/monthly store targets.
• Product Knowledge: Explain frame styles, lens options, features, pricing, offers, and warranty/service details.
• Eye Test Support: Assist customers with the eye-test process and guide them as required.
• Billing & POS: Handle billing, payments, and POS transactions accurately.
• Store Operations: Maintain proper product displays, cleanliness, and store hygiene.
• Inventory: Support stock checking, product movement, and inventory management.
• Customer Follow-up: Follow up with customers regarding orders, collections, and services.
• Customer Experience: Provide a positive customer experience and handle basic customer queries/complaints.
• Store SOPs: Follow Lenskart's processes, policies, grooming standards, and operational guidelines.
• Team Coordination: Work with the Store Manager and team to ensure smooth store operations.