MUMBAI · FULLTIME
Sales Executive Inside Sales
AROHA TECHNOLOGIES
Mumbai · onsite · Posted 13d ago
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Undisclosed2–5 yrsfulltimeMumbai
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Section · 01
About this role
Role Definition: The Sales Executive Inside Sales is responsible for managing and converting inbound sales enquiries into confirmed orders for standard products. The role focuses on understanding customer requirements, preparing techno-commercial quotations, ensuring timely follow-ups, maximizing conversion, generating repeat business from existing customers, coordinating with internal departments for smooth order execution, and supporting payment collection to achieve sales and customer satisfaction objectives.
Responsibility Deliverable:
1. Inbound Lead Management
2. Quotation Proposal Management
3. Sales Conversion Follow-up
4. Existing Customer Development
5. Order Coordination Payment Follow-up
2. Quotation Proposal Management
3. Sales Conversion Follow-up
4. Existing Customer Development
5. Order Coordination Payment Follow-up
Tasks Activities:
Inbound Lead Management
Attend all incoming enquiries through phone, email, website, WhatsApp and other channels.
Understand customer requirements and recommend suitable standard products.
Qualify enquiries based on application, urgency and commercial potential.
Record and update all enquiries in CRM.
Quotation Proposal Management
Prepare accurate techno-commercial quotations.
Coordinate internally for pricing, delivery and technical clarifications.
Ensure quotations are sent within defined TAT.
Revise quotations whenever required.
Sales Conversion Follow-up
Conduct systematic follow-ups until order closure.
Resolve customer objections through value-based selling.
Negotiate within approved commercial guidelines.
Maintain healthy enquiry-to-order conversion ratio.
Update sales pipeline regularly.
Existing Customer Development
Generate repeat business from existing customers.
Identify cross-selling and up-selling opportunities.
Maintain regular customer engagement.
Build long-term customer relationships.
Order Coordination Payment Follow-up
Coordinate with Purchase, Stores and Dispatch for timely execution.
Keep customers informed regarding delivery status.
Follow up for advance payments and outstanding receivables.
Support smooth order completion until payment realization.
Measurement Metrics:
Sales Value Achieved
Order Conversion Ratio (%)
Quotation Turnaround Time
Average Response Time to Enquiries
No. of Quotations Submitted
Repeat Business Generated
Cross-selling Revenue
Outstanding Collection Follow-up
Customer Satisfaction Score
- CRM Data Accuracy Timeliness
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer EngagementQuotationcustomer satisfactioncrmProposal Managementsales pipelineSales ConversionCustomer DevelopmentQuotationslead managementInside SalesSalesinboundCustomer RelationshipsdispatchInbound Sales
Section · Company
About AROHA TECHNOLOGIES
AROHA TECHNOLOGIES
IT Services & Consulting
32
employees
2009
17 years old
Tampa
US
₹3.4L PA avg
Avg at AROHA TECHNOLOGIES
About
AROHA TECHNOLOGIES provides specialized consultancy in business intelligence and data integration, addressing clients' technological challenges in data management.
Industries
IT Services & Consulting
Employee ratings
10 reviews
3.5/ 5
Culture
2.8
Career growth
2.7
Work-life
3.0
Employees rate it well for
Skill Development36Overall Company35
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