Sales Executive - Australian Customers - Telesales - Faridabad

Sales Executive Australian Customers

IMPORTANT: This is a full-time Work From Office position at World Street, Faridabad. Please apply only if you currently live in Faridabad or can comfortably commute to the office every working day.

Location: World Street, Faridabad
Work Mode: Work From Office
Job Type: Full-time
Industry: Household Water Products
Shift: Working hours aligned with Australian customers
Compensation: Fixed salary + performance incentives

We are hiring 2 Sales Executives for our Faridabad office to handle inbound enquiries and outbound follow-up calls with customers in Australia.

Customers have already enquired about our Household Water Products through Facebook, online advertising and other lead-generation channels. Your responsibility will be to contact these leads, understand their requirements, explain our products, handle objections, follow up consistently and progress customers through the sales process.

Key Responsibilities

• Call new sales leads promptly
• Make outbound follow-up calls to Australian customers
• Handle inbound sales enquiries
• Understand customer requirements through effective questioning
• Explain our Household Water Products and pricing
• Handle customer objections professionally
• Book appointments and follow-up calls
• Follow up leads until converted or properly closed
• Update every customer interaction and next action in Zoho CRM
• Send approved information through WhatsApp and email
• Meet call, appointment, follow-up and sales targets
• Participate in regular sales training and call reviews

Candidate Requirements

• 1+ years of experience in telesales, outbound calling, inbound sales, lead conversion or international voice process preferred
• Good spoken and written English
• Strong listening and questioning skills
• Comfortable speaking with Australian/international customers
• Confident handling objections and follow-ups
• Good computer skills and willingness to use CRM
• Disciplined, punctual and comfortable with performance monitoring
• Must be able to work full-time from our World Street, Faridabad office
• Must be comfortable with working hours aligned with Australian customers

Candidates who have previously worked with Australian, UK, US or other international customers will be preferred.

Strong fresh candidates with excellent English, listening ability and a willingness to learn may also be considered.

What We Offer

• Fixed monthly salary
• Performance-based incentives
• Warm advertising leads
• Product and sales training
• Experience working with Australian customers
• CRM and calling-system training
• Regular coaching and feedback
• Long-term growth opportunities
• Professional office environment in Faridabad

Hiring Process

Shortlisted candidates may complete:

• Initial phone screening
• English and listening assessment
• Customer-call role-play
• Basic CRM/written exercise
• Reference check