Sales Engineer

Description

Keeper Security is hiring an experienced Sales Engineer to join our B2B sales team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com .

About the Role

As an Enterprise Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

Provide and manage pre-sales technical support for the technical sales process of Keeper products 

Work closely with the sales team to identify customer opportunities and understand their business needs

Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility

Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates

Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction

Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals

Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business

Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure

Works on issues that affect design/selling success or address future concepts, products or technologies

Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services

Ensure accurate and timely activity, issue updates in Salesforce and report to management

Create and deliver technical product presentations and/or training sessions to channel partners and customers

Participates as part of a sales team to achieve or exceed revenue targets

Contribute to the execution of company objectives to achieve goals in creative and effective ways

Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)

Excellent communication and interpersonal skills, and a strong entrepreneurial drive

Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux

Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences

Technical background in networking and security applications as well as cloud technologies (AWS, Azure)

Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience

Willingness to travel up to 10%

Preferred Requirements

Industry recognized certifications

Scripting and DevOps experience a plus

Exposure to Identity Providers like Azure and Okta

Experience providing solutions to and understanding the requirements of Enterprise Customers

Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Benefits

Medical, Dental & Vision (Inclusive of domestic partnerships)

Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life

Voluntary Short/Long Term Disability Insurance

401k (Roth/Traditional)

A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt  

Keeper Candidate Privacy Notice

This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).

1. Data We Collect

Information You provide:

Contact details, CV/resume, cover letter

Employment history, qualifications, work eligibility

Application responses and uploaded documents

Information We generate:

Interview notes, assessments, communications

Scheduling information

Information From Others:

Recruiter/referral information who submit your profile

References (with your consent, before final offer)

Public professional profiles

Background verification (post offer)

Voluntary Diversity and Equal Opportunity Information

We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements

2. How We Use Your Data

Assess your application and suitability

Manage interviews and recruitment workflow

Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)

Comply with employment law obligations

3. Legal Basis

Legitimate Interests (recruitment management, security and integrity of the hiring process)

Contracting steps (for progressed candidates)

Legal and regulatory compliance obligations; explicit consent where required

4. Who We Share Information With

Internal:

HR, hiring managers, interviewers*, IT support for system administration

*Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties:

Service providers who assist with:

Applicant tracking, recruitment systems and assessment providers

Background verification vendors (post offer)

Recruitment agencies (where applicable)

Tools to support communication, collaboration and to securely store your data

Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers

Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security

We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention

We keep your data for 24 months from your last application activity, then delete or anonymize it.

Exceptions:

You opt into our talent database for further retention by providing consent (extended retention)

You're hired (transfers to employee records)

8. Your Rights

You have the following rights and can contact us at the email below to exercise them:

Access, correct, or delete your data, subject to applicable law and retention requirements

Object to or restrict processing

Withdraw consent (where applicable)

Request data portability

Lodge a complaint with your data protection authority

If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. 

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions

Keeper does not make hiring decisions using solely automated processing.

10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com