Sales Engineer

Key Responsibilities

• Generate new business through customer visits, networking, and market development.
• Develop relationships with OEMs, EPC Contractors, Engineering Companies, Consultants, Dealers, and Industrial End Users.
• Handle technical enquiries and prepare techno-commercial quotations.
• Follow up on quotations, negotiate commercial terms, and convert enquiries into orders.
• Coordinate with internal teams for order execution, production planning, dispatch, and customer support.
• Manage key customer accounts and build long-term business relationships.
• Maintain CRM, sales pipeline, customer visit reports, and monthly sales MIS.
• Support payment follow-ups and ensure excellent customer satisfaction.
• Participate in exhibitions, technical seminars, and customer meetings.
• Travel regularly for customer visits and business development.
• Support achievement of monthly, quarterly, and annual sales targets.

Key Performance Indicators (KPIs)

• Achieve monthly and annual sales targets.
• Increase new customer acquisition.
• Improve quotation-to-order conversion ratio.
• Strengthen repeat business from existing customers.
• Maintain accurate CRM records and timely reporting.
• Build long-term customer relationships and support revenue growth.