Sales Engineer

Role & responsibilities

Sales & Business Development

• Support implementation of sales strategies to achieve company sales targets.
• Identify potential customers and new business opportunities.
• Maintain regular communication and relationship with existing customers.
• Conduct customer visits for business development and follow-up activities.
• Prepare and submit quotations in coordination with internal departments.
• Follow up on quotations, inquiries, and customer requirements.
• Assist in price negotiations and commercial discussions with customers.
• Monitor customer requirements, market trends, and competitor activities.

Assist in capacity analysis while submitting the quotes.

Customer Relationship Management

• Ensure timely response to customer inquiries and complaints.
• Coordinate with production, quality, planning, and logistics departments for execution of customer requirements.
• Update customers regarding delivery schedules, quality issues, and development status.
• Support activities to improve customer satisfaction and retention.

Sales Planning & Order Execution

• Follow sales targets assigned by management.
• Assist in preparation of annual sales plan.
• Maintain records of customer orders, schedules, and sales activities.
• Assist in preparation of sales forecasts and business reports.

Commercial & Coordination Activities

• Coordinate internally for smooth order processing.
• Follow up with customers for purchase orders, schedules, and payments.
• Support new product development and sample submission activities.
• Ensure compliance with approved commercial terms.

Documentation & Reporting

• Maintain customer records, quotations, RFQs, contracts, and correspondence.
• Prepare daily, weekly, and monthly sales reports.
• Update MIS related to customer status, inquiries, and business opportunities.
• Submit regular activity reports to Sales Manager.

Compliance & System Implementation

• Follow company policies, quality systems, and safety requirements.
• Support ISO/IATF documentation and audits related to sales activities.
• Maintain confidentiality of customer and company information.

Preferred candidate profile

• Minimum 25 years of experience in sales and customer handling in manufacturing industry.
• Experience in automotive / spring manufacturing industry preferred.

Perks and benefits

Perks and benefits

Office cab/shuttle, Health insurance, Provident fund