Sales Engineer / Senior Sales Engineer

Job Description

Position: Sales Engineer / Senior Sales Engineer

Location: Mumbai, Hyderabad, Kolkata

Job Summary

We are looking for a proactive and customer-focused Sales Engineer / Senior Sales Engineer with 7 years of experience in B2B technical sales of Industrial Electronics, Electro-Mechanical Products, Electrical Components, Switchgear, Electrical Panel Accessories, or Instrumentation Products. This role involves developing business through Electrical Consultants, OEMs, EPC Contractors, Panel Builders, System Integrators, and Key Accounts while providing techno-commercial support and ensuring customer satisfaction.

Key Responsibility Areas:

1. Business Development

• Identify and develop new business opportunities through Consultants, OEMs, EPC Contractors, Panel Builders, System Integrators, and Industrial Customers.
• Generate qualified sales leads through regular customer visits, networking, and market mapping.
• Achieve assigned sales targets by promoting the company's product portfolio and solutions.
• Support business expansion in assigned territories and industry segments.

2. Consultant & Key Account Management

• Develop and maintain strong relationships with consultants, key accounts, OEMs, and EPC customers.
• Work towards product approvals and vendor registrations with consultants and major customers.
• Ensure the company's products are specified in upcoming projects and tenders.
• Maintain regular engagement with key customers to identify repeat business and project opportunities.

3. Techno-Commercial Sales

• Understand customer applications and recommend suitable technical solutions.
• Prepare techno-commercial offers, quotations, and pricing proposals.
• Coordinate with Engineering, Product Management, and Application Engineering teams for technical support.
• Participate in technical discussions, product presentations, and commercial negotiations with customers.

4. Customer Support & Order Execution

• Coordinate with engineering and tech support teams for timely execution of customer orders.
• Track projects and RFQ status
• Resolve customer concerns by coordinating with internal departments.
• Ensure high levels of customer satisfaction through timely communication and support.

5. Market Development

• Conduct market research on competitors, pricing, and emerging technologies.
• Identify new product opportunities based on customer feedback and market requirements.
• Share market intelligence with Product Management and Sales leadership.
• Support new product launches and promotional campaigns.

6. Reporting & CRM

• Maintain customer visit reports, sales pipeline, opportunity tracking, and CRM updates.
• Prepare weekly and monthly sales reports, forecasts, and market activity reports.
• Monitor sales performance against assigned targets.

7. Cross-Functional Coordination

• Collaborate with Engineering, Quality, Production, Marketing and Supply Chain teams to ensure timely customer support.
• Coordinate factory visits, technical presentations, product demonstrations, and customer training programs.
• Support internal teams with customer feedback and market requirements.

Qualifications

• Diploma / BE / B. Tech in Electrical Engineering.
• MBA in Sales & Marketing will be an added advantage.

Experience

• 7 years of experience in Technical Sales, B2B Sales, or Business Development.
• Experience in Industrial Electronics, Electro-Mechanical Components, Switchgear, Electrical Panel Accessories, Instrumentation Products, Connectors, Industrial Automation, or related products.
• Experience in handling Consultants, OEMs, EPC Contractors, Panel Builders, System Integrators, and Key Accounts.
• Exposure to techno-commercial sales, estimation, tendering, and project sales will be preferred.

Required Skills

• Strong technical and commercial understanding of industrial electrical and electronic products.
• Experience in consultant management and key account handling.
• Knowledge of techno-commercial quotations, estimation, and tendering.
• Excellent communication, presentation, and negotiation skills.
• Ability to understand technical drawings, specifications, and customer requirements.
• Proficiency in MS Office, CRM software, and ERP systems.
• Strong customer relationship management and problem-solving skills.
• Self-motivated with the ability to achieve sales targets.
• Willingness to travel extensively within the assigned territory.