Sales Enablement Specialist APAC

Role Purpose

• Drive SPS engagement and partnership with Sales organizations across APAC to maximize adoption and value of the SPS support model.
• Act as the SPS team super user and subject matter expert for Quote-to-Cash processes, systems, and tools.
• Increase sales engagement and task assignment opportunities through proactive stakeholder collaboration and business partnership.
• Identify, lead, and implement process simplification, automation, and AI-enabled productivity initiatives that improve commercial effectiveness and customer responsiveness.

Key Responsibilities

• Build strong relationships with Sales Managers, Account Managers, Commercial Operations, and cross-functional stakeholders across APAC.
• Drive awareness and adoption of SPS capabilities, ensuring alignment with business priorities and growth objectives.
• Partner with Sales teams to identify opportunities to increase task delegation, improve productivity, and allow Sales representatives to focus on customer-facing activities.Serve as the SPS super user for Salesforce, SAP CRM, CPQ, Gratis, and related commercial platforms.
• Provide guidance, training, and best-practice support to SPS team members on commercial processes and tools.
• Lead continuous improvement initiatives across Quote-to-Cash processes including lead management, opportunity management, quotation creation, order management, and customer support workflows.
• Identify opportunities for automation and AI-driven solutions using Microsoft Copilot, Power Platform, Power BI, and other enterprise technologies.
• Collaborate with IT, Commercial Operations, Finance, Marketing, and Compliance teams to implement process improvements and automation projects.
• Develop dashboards, analytics, and business insights to measure SPS performance, engagement, productivity, and business impact.
• Analyze trends, identify bottlenecks, and make data-driven recommendations to improve operational efficiency.
• Drive adoption of digital tools and innovative solutions that enhance commercial execution speed and scalability.
• Support change management activities and ensure successful rollout of new processes, tools, and technologies.

Qualifications & Experience

• Bachelor's degree in Business, Engineering, Data Analytics, Information Systems, or related field.
• 5+ years of experience in Commercial Operations, Sales Enablement, Sales Support, Program Management, or related functions.
• Strong understanding of Quote-to-Cash processes and commercial operations.
• Hands-on experience with Salesforce, SAP CRM, CPQ and Gratis related enterprise systems.
• Experience with Power BI, data analytics, dashboard creation, and business reporting.
• Knowledge of AI, Microsoft Copilot, workflow automation, and digital transformation initiatives.
• Experience leading cross-functional projects and process improvement programs.

Preferred Skills

• AI & Generative AI applications
• Microsoft Copilot
• Power BI & Data Visualization
• Power Automate / Workflow Automation
• Salesforce Administration & Reporting
• SAP CRM and CPQ knowledge
• Process Mapping and Lean Continuous Improvement
• Commercial Analytics and KPI Management