Sales Director

Life at Plume

At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. 

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.

Role Description:

The Sales Director is responsible for building client relationships within a specified segment. Individuals who excel in this role must have the ability to prospect via email, phone, and through the partner ecosystem, develop qualified opportunities, and close business in a timely manner while staying focused on the client's requirements. The person in this position should have the ability and confidence to close deals and ensure a smooth handoff to the appropriate teams after deal closure. This role reports directly to the Senior Vice President, Sales for North America.

This is a unique opportunity to contribute in a meaningful way to high-visibility, high-impact projects at an exciting time for the company. Plume is an innovative, high-growth, customer-focused business in a large and growing market. If you are an energetic, self-managed professional with experience managing complex sales processes and a strong track record of meeting or exceeding your sales quota, we'd love to hear from you.

Responsibilities:

Achieve sales quotas for allocated accounts on a quarterly and annual basis by developing a sales strategy in the assigned territory with a target prospect list and regional sales plan

Develop marketing plans with the marketing team to drive revenue growth

Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Plume solution within the marketplace

Qualify prospects, build new opportunities, and develop ongoing revenue streams

Arrange and conduct initial Executive and C-suite discussions and positioning meetings

Own and manage the full sales process through to close

Provide ongoing account management to ensure customer satisfaction and identify further revenue opportunities

Apply a consultative solution-based sales approach, manage complex sales cycles, and demonstrate strong presentation, listening, and organizational skills

Qualifications:

5–8+ years of full-cycle, consultative sales experience, ideally selling software or cloud-based solutions to the mid-market

Background in cloud, ICT, software, or SaaS is preferred; experience selling to ISPs is a strong plus

Proven success in consistently achieving or exceeding a $1M+ ARR quota

Strong track record of driving pipeline, maintaining high activity levels, and closing deals

Skilled at identifying customer needs and presenting tailored solutions

Proactive, independent, and highly motivated with a positive attitude

Excellent communication, presentation, and relationship-building skills

Comfortable working in a fast-paced, high-growth environment

Willingness and ability to travel regularly within the assigned territory and occasionally across the US

Experience using and applying MEDDPICC or a similar sales methodology

About Plume

As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM. 

Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.  

Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.