Sales Development Specialist

About the Role

Join a growing team focused on connecting healthcare practices with software solutions that improve how they run their business. You'll be the first point of contact for potential clients — starting conversations, understanding their needs, and setting up conversations with our specialists.

What You'll Do

• Reach out daily to practice owners and office managers through calls, emails, and social messaging
• Have genuine conversations to understand if our solution is a good fit
• Coordinate meetings between interested prospects and our specialist team
• Maintain accurate records of all outreach and conversations in our CRM system
• Work closely with your team to ensure smooth handoffs and consistent client experience

What You'll Need

• 2+ years in a client-facing, outreach, or business development role
• Prior experience with software or technology-based products
• Comfort working with clients based in the US or EMEA regions
• Strong verbal communication and a collaborative mindset
• Comfortable using CRM tools to track ongoing conversations

Nice to Have

• Background in healthcare, dental, or practice-management technology
• Familiarity with HubSpot or similar platforms

Company Description Sapat Mada Consulting (SMC) is a forward-thinking consulting and solutions firm that helps organizations align strategy, technology, processes, and people to achieve meaningful growth. The company delivers tailored services across IT, Engineering, Healthcare, Veterinary Services (via PetraVet™), and Business Process Management, including management consulting, process outsourcing, software development, talent solutions, and digital transformation. SMC distinguishes itself by combining strategic insight with deep industry expertise to bridge talent gaps, modernize systems, and improve operational performance. The firm is committed to being a trusted global partner for sustainable growth and places strong emphasis on equal opportunity, diversity, equity, inclusion, and belonging. At SMC, team members are encouraged to think clearly, work intelligently, and move with purpose to help clients unlock their full potential.