Sales Development Representative

Role & responsibilities:

• Handle inbound customer inquiries through calls, emails, WhatsApp, and other
• channels.
• Understand customer requirements related to coworking spaces, managed offices,
• and commercial workspaces.
• Conduct lead qualification and identify potential business opportunities.
• Make outbound calls to prospective customers and generate sales opportunities.
• Follow up with leads consistently and maintain an active sales pipeline.
• Schedule property visits and coordinate with customers and internal teams.
• Provide customers with relevant property, pricing, availability, and workspace
• information.
• Address customer queries and ensure a smooth customer experience throughout the
• sales journey.
• Maintain accurate lead and customer information in the CRM.
• Coordinate with internal teams to ensure timely resolution of customer
• requirements.
• Work towards individual and team sales targets.
• Track daily activities, follow-ups, conversions, and pipeline status.
• Build and maintain strong relationships with prospects and existing customers.
• Gather customer feedback and share insights with the relevant teams.

Preferred candidate profile:

• 1-3 years of experience in inside sales, customer service, Tele Calling, or business development.
• Experience in Commercial Real Estate, Coworking, Managed Offices, or related industries will be an advantage.
• Excellent communication and interpersonal skills.
• Strong customer-service orientation with a sales mindset.
• Good negotiation, follow-up, and relationship-building skills.
• Comfortable working with targets and a fast-paced environment.
• Basic understanding of CRM tools and MS Office/Google Workspace.
• Strong problem-solving and coordination skills