Sales Development Representative

About Acefone

Acefone,(Formerly Servetel) is a part of RTDS group (founded in 2010). The company focuses on simplifying communication for businesses. We are a product company that's making interactions simple, powerful, and customer focused. Our cloud-based omnichannel Customer Experience (CX) platform, AceX hosts powerful products, including:

• Interactions Hub: A unified communication platform to host cross-channel customer engagement on a single platform.
• Contact Center Studio: A powerful dialer to enhance calling experience between business and customers while boosting agent productivity.
• API Connect: A unique communication API suite to assist communication needs for mobile and web applications.
• Campaigns: Mass outreach product to connect with last audience in an efficient and productive manner.

These products are designed to help businesses deliver exceptional experiences at every touchpoint of the customer journey.

Headquartered in Gurgaon, we are trusted by 5000+ global businesses and bring seamless communication with industry-leading integrations to ensure an efficient, yet effective CX. Our ISO 27001 certification vouch for our top-notch security and a 99.95% uptime guarantee.

Acefone's user-friendly, insight-driven products offer 300+ features, serving different channels, like Voice, WhatsApp, SMS and more. With custom integrations powered by neat APIs, it smoothly aligns with every business unique demands.

Job responsibilities

• Prospect & generate Domestic enterprise Qualified leads through various outreach channels such as Cold Calls, LinkedIn, Email etc.
• Conduct in-depth needs analysis to understand the requirements of potential clients.
• Educate prospects on the features, benefits, and competitive advantages of our solutions.
• Develop and maintain strong relationships with various stake holders and influencers within target organisations.
• Collaborate with the sales team to build healthy pipeline
• Meet and exceed monthly, and quarterly number of Qualified leads generation targets and KPIs
• Keep abreast of industry trends, competitor offerings, and market developments to identify new sales opportunities.
• Use CRM software to accurately update lead generation and qualification activities, pipeline, and forecasts.
• Provide regular reports and updates to management on sales performance, market feedback, and client needs

Required Skills

• Proven track record of success in inside sales or B2B sales, preferably in the software, SAAS, CPAAS or technology industry.
• Strong communication, objection handling and presentation skills.
• Ability to understand and articulate value proposition of the solutions.
• Excellent organisational and time management skills with the ability to prioritise tasks effectively.
• Team player with the ability to collaborate cross-functionally to achieve common goals.

Qualifications

• B. Tech & MBA preferred
• Fluency in English and one or more regional languages preferred.
• 1-7years of experience.

Mission: To make communication easy and efficient for businesses.

Vision: To be the global leader in business communication technologies.

Values that drive us:

❖ Collaboration - Together We Achieve More

❖ Integrity - Upright, all the time

❖ Striving for Excellence - Brilliance is Basic Benchmark

❖ Customer Centricity - Partner in success

❖ We Care - Nurturing a Better Tomorrow

CONTACT INFORMATION

Website: https://www.acefone.com