Sales Development Representative

Company: OyeLabs Technologies Pvt. Ltd.

Location: Remote (India)

Employment Type: Internship

Duration: 3–6 Months

Stipend: ₹5,000 – ₹15,000/month

PPO: Performance-based opportunity for a full-time role

Working Days: Monday – Saturday (5.5 Days)

Shift Timings

• Day Shift: 9:00 AM – 6:00 PM
• Night Shift: 6:00 PM – 3:00 AM
• Candidates must be comfortable and available for the assigned shift.
  
  

About The Company

OyeLabs Technologies Pvt. Ltd. is a software development company specializing in AI, Blockchain, IoT, Web & Mobile App Development, MVP Development, White Label Solutions, and Custom Software Development.

Since 2019, we have partnered with startups and enterprises worldwide to transform innovative ideas into scalable digital products. At OyeLabs, we believe in continuous learning, innovation, professional growth, and creating opportunities for individuals to build successful careers in the technology industry

Key Responsibilities

• Respond to inbound enquiries received through the website, LinkedIn, email, and other marketing channels.
• Communicate professionally with potential clients through phone calls, emails, WhatsApp, and virtual meetings.
• Understand the client's business, project requirements, objectives, budget, timeline, and technical needs.
• Ask relevant questions during initial conversations to understand the client's requirements.
• Qualify leads and determine whether they are suitable opportunities for the Business Development team.
• Conduct initial discovery conversations and collect accurate client information.
• Maintain accurate customer information, interaction history, lead status, notes, and follow-up schedules in GoHighLevel (GHL) CRM.
• Follow up with prospects professionally and consistently.
• Coordinate discovery meetings and product demonstrations with the Business Development team.
• Support proposal discussions, customer follow-ups, and required documentation throughout the sales process.
• Coordinate with Sales, Business Development, and Finance teams to ensure a smooth customer journey.
• Handle customer and prospect conversations calmly, patiently, and professionally.
• Understand customer concerns and communicate appropriate information clearly.
• Maintain daily activity records and sales reports.
• Achieve assigned lead qualification, communication, and follow-up targets.
• Follow company communication standards, CRM processes, and sales procedures.
• Continuously learn about OyeLabs services, technology solutions, sales processes, and client requirements.
  
  

Candidate Requirements

• Bachelor's degree completed or pursuing final year in Business Administration, Marketing, Management, Commerce, or a related field.
• Good verbal and written English communication skills.
• Strong listening skills with the ability to understand customer requirements before responding.
• Ability to handle conversations calmly, professionally, and confidently.
• Ability to think before responding and communicate clearly and appropriately.
• A good, pleasant, and calm voice is mandatory as the role involves regular client communication.
• Comfortable communicating with clients over phone calls, email, WhatsApp, and virtual meetings.
• Strong interpersonal and relationship-building skills.
• Basic understanding of sales, lead generation, customer engagement, or business development is an advantage.
• Previous experience in customer service, customer support, telecalling, sales, client servicing, or customer communication will be an advantage.
• Candidates from a customer service/customer support background who want to transition into IT Sales or Business Development are welcome to apply.
• Good organizational and problem-solving skills.
• Ability to manage multiple conversations, follow-ups, and tasks.
• Self-motivated, proactive, and willing to learn.
• Comfortable working with targets and following defined sales processes.
• Basic knowledge of MS Excel, Google Workspace, or CRM tools is a plus.
  
  

Who Can Apply

This Opportunity Is Suitable For

• Freshers looking to start their career in IT Sales, Business Development, Customer Service, or Customer Relationship Management.
• Candidates with a Bachelor's degree or those in their final year.
• Candidates with previous sales, customer service, customer support, telecalling, or client communication experience.
• Candidates looking to transition from customer service into IT Sales or Business Development.
• Candidates returning to work after a career gap.
• Candidates comfortable starting in a junior or entry-level position.
• Candidates who are confident, patient, good listeners, and comfortable speaking with clients.
  
  

What You Will Learn

During the internship, you will gain practical exposure to:

• B2B IT Sales Process
• Lead Generation and Lead Qualification
• Customer Discovery
• Client Communication
• Customer Service and Customer Engagement
• Lead Follow-up and Relationship Building
• CRM Management – GoHighLevel
• Sales Pipeline Management
• Proposal Coordination
• Business Development Strategies
• Customer Relationship Management
• Working with International Clients
  
  

Performance & Growth

The selected candidate will work in a target-driven but learning-focused environment. Performance will be evaluated based on communication quality, lead qualification, follow-up consistency, CRM accuracy, customer interaction, process compliance, and achievement of assigned targets.

High-performing interns may receive a performance-based Pre-Placement Offer (PPO) and an opportunity to continue their career with OyeLabs in Sales or Business Development.

Perks & Benefits

• Internship Certificate
• Letter of Recommendation
• Hands-on experience with global clients
• Mentorship from experienced Sales and Business Development professionals
• Performance-based PPO opportunity
• Opportunity for career growth in IT Sales and Business Development
  
  

Work-from-Home Prerequisites

Candidates Must Have

• A personal laptop/desktop (PC) suitable for work.
• A stable high-speed Wi-Fi/Internet connection.
• A headset/earphones with a working microphone for client calls and virtual meetings.
• A quiet and professional workspace suitable for remote work and client communication.
  
  

Role Summary

This is a client-facing Sales Development Representative (SDR) internship designed for individuals eager to launch or grow their career in IT Sales or Business Development. You'll be the first point of contact for prospects — requiring strong communication, empathy, active listening, and resilience. Success in this role demands professionalism, consistency, and a genuine interest in helping clients understand how OyeLabs can support their goals.

Skills: business development,skills,team collaboration,sales,it sales,crm,inbound lead generation,negotiation,communication