Sales Development Manager

Location: Ahmedabad - Work from office

Shift: Night Shift (EST Timezone)

Department: Sales Development Operations

Reports To: Director / VP

About infoAnalytica

infoAnalytica is a trusted growth partner to over 250 global enterprises, delivering high impact marketing and sales development solutions. Our clients span industries such as Technology, Software, Retail, BFSI, Healthcare, and more. We specialize in lead generation, data intelligence, and campaign execution for B2B organizations - empowering their global sales and marketing teams with precision and scale. About the Role As a Sales Development Manager at iA, youll play a hands-on role in guiding a team of Sales Development Representatives (SDRs) to meet and exceed their daily and weekly goals. This role is ideal for someone who is passionate about coaching, performance management, and operational excellence. Youll be responsible for overseeing the day-to-day execution of sales outreach campaigns, ensuring quality standards are met, and supporting your team with the tools, training, and motivation they need to succeed. Youll work closely with Program Managers and other stakeholders to align campaign objectives, monitor progress, and provide feedback that helps improve both individual and team performance. This is a great opportunity for someone looking to step into a leadership role with direct impact on team outcomes and client success.

Role & responsibilities

• Inspire and lead a team of SDRs by setting clear goals, providing real-time coaching, and celebrating wins big and small.
• Own campaign success by tracking daily performance metrics, identifying trends, and proactively addressing challenges to keep momentum strong.
• Collaborate cross-functionally with Program, Operations Managers, Sales, and Customer Success teams to align on campaign goals and deliverables.
• Drive continuous improvement by conducting regular performance reviews, creating personalized score cards and implementing targeted development plans.
• Champion quality and compliance by monitoring calls, ensuring adherence to standards, and reinforcing best practices across the team.
• Be the go-to expert for campaign knowledgesupporting SDRs with call strategies, objection handling, and product insights.
• Streamline operations by managing team logistics such as attendance, shift planning, and lead allocation with precision.
• Foster a positive team culture that values transparency, accountability, and professional growth.

Preferred candidate profile

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• Minimum 3-5 years of experience in B2B sales development, inside sales, or business development, with at least 12 years in a team lead or supervisory role.
• Demonstrated success in managing SDR teams and consistently meeting or exceeding lead generation targets.
• Proficiency in CRM and sales engagement platforms such as Salesforce, Outreach, HubSpot, or similar tools.
• Experience with sales performance analytics and the ability to translate data into actionable insights.
• Excellent coaching and mentoring skills, with a track record of developing underperformers into consistent contributors.
• Strong verbal and written communication skills, with the ability to influence across levels and functions. Highly organized with the ability to prioritize and manage multiple campaigns and team needs simultaneously.
• Familiarity withcall quality assurance standards, compliance protocols, and performance improvement planning.
• Bachelors degree in business, Marketing, Communications, or a related field preferred; relevant certifications area plus.