Sales & Customer Service Coord Professional

Key Responsibilities

• Sales Planning, Tracking Analysis - Develop and maintain sales plans aligned with business objectives; Track sales performance against targets and provide regular updates; Analyze sales trends, gaps, and deviations, and recommend corrective actions; Monitor new opportunity pipeline and ensure timely tracking of business prospects; Prepare dashboards, reports, and presentations for management review.
• Financial Performance Monitoring - Track and analyze key financial and operational metrics including profitability and sales revenue; Identify risks and improvement opportunities in working capital and revenue performance; Support actions to improve financial outcomes and business efficiency.
• Annual Budgeting Forecasting - Support the preparation of the annual sales budget; Coordinate with internal stakeholders to collect inputs and validate assumptions; Prepare sales forecasts based on historical performance, market trends, and pipeline visibility; Monitor forecast accuracy and update projections as required.
• Market Research Analysis - Conduct market research to understand industry trends, customer needs, and growth opportunities; Analyze market size, demand patterns, and segment performance; Provide insights to support strategic planning and business development.
• Ad-Hoc Segment Strategy Analysis - Perform ad-hoc analysis for specific market segments, customers, or product groups; Support development of segment strategies based on data-driven insights; Evaluate business potential and recommend actions for growth.
• Competition Analysis - Monitor competitor activities, pricing, positioning, and market share trends; Analyze competitive strengths and weaknesses; Provide recommendations to strengthen market position and sales strategy.

Your Qualifications

Required Qualifications

• Relevant experience in sales planning, business analysis, market research, or commercial finance.
• Strong analytical and problem-solving skills.
• Good understanding of sales KPIs, budgeting, forecasting, and profitability analysis.
• Proficiency in MS Excel, PowerPoint, and reporting tools.
• Ability to work effectively with cross-functional teams and senior stakeholders.
• Exp - 5 to 8 yrs
• Location - Talegaon (PUNE)

Preferred Qualifications

• Experience in sales operations, commercial planning, or business intelligence.
• Knowledge of market intelligence and competitive analysis.
• Exposure to business case development and strategic planning.

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