Sales & Customer Relationship Manager

Role & responsibilities

Manage and maintain strong relationships with existing customers and develop new business opportunities.

Communicate professionally with customers through phone calls, emails and meetings.

Draft and send professional emails, quotations, sales proposals and follow-up communications.

Follow up with clients for orders, payments and new business requirements.

Preferred candidate profile

34 years of relevant experience in sales, customer relationship management or B2B sales.

Excellent verbal and written communication skills in English.

Strong email drafting and professional correspondence skills.

Good knowledge of MS Office, especially Excel and Outlook.

Strong interpersonal, negotiation and follow-up skills.

Ability to manage multiple customers and tasks efficiently.

Experience in manufacturing, industrial packaging, polymers or B2B sales will be an added advantage.

Perks and benefits