Sales Coordinator

Hiring: Sales Coordinator – Industrial Sales

One of our clients is looking for a proactive and detail-oriented Sales Coordinator to support sales operations, manage customer enquiries and follow-ups, and ensure smooth coordination between customers, OEMs, and internal teams.

Location: Delhi NCR

Experience: 0–4 years

Key Responsibilities

• Follow up with customers via phone calls and emails regarding quotations, pending enquiries, and ongoing sales opportunities.
• Coordinate with customers and field sales executives to ensure timely responses and effective follow-ups.
• Process customer enquiries and prepare quotations in coordination with internal teams and OEMs.
• Obtain pricing approvals, product availability, technical details, and delivery timelines from OEM representatives.
• Track quotations, customer feedback, purchase orders, and order conversion status.
• Maintain sales pipeline trackers, customer databases, and enquiry records using MS Excel.
• Prepare daily, weekly, and monthly sales reports and MIS updates.
• Coordinate with operations, accounts, logistics, and service teams for order processing and execution.
• Monitor pending activities, overdue follow-ups, and high-priority sales opportunities.
• Maintain accurate documentation of customer communications, quotations, purchase orders, and dispatch updates.
• Provide administrative and coordination support to the sales team to improve operational efficiency.

Mandatory Skills

• Sales Coordination
• MS Excel
• Communication Skills
• Customer Follow-ups
• Sales Administration

Good to Have

• Customer Relationship Management (CRM)
• B2B / Industrial Sales
• Quotation Management
• Order Processing
• Sales Pipeline Management
• MIS Reporting
• OEM Coordination

Experience & Qualifications

• 0–4 years of experience in sales coordination, inside sales, sales administration, or customer relationship management.
• Graduates in any discipline; BBA or B.Com preferred.
• Good working knowledge of MS Excel, including filters, formulas, lookup functions, and sales trackers.
• Strong verbal and written communication skills in English and Hindi.
• Ability to manage customer calls, email communication, and multiple follow-ups systematically.
• Experience in industrial B2B sales or technical product businesses will be an added advantage.
• Strong organizational skills, attention to detail, and time management abilities.