Sales Coordinator

Clone Biotech is looking for a detail-oriented and proactive Sales Coordinator to support daily sales operations, customer communication, order processing, and sales documentation. The candidate will coordinate with customers and internal teams to ensure timely quotation preparation, order execution, invoicing, and dispatch.

The ideal candidate should possess strong communication and coordination skills, proficiency in MS Office, and a basic understanding of biotechnology, pharmaceutical, or laboratory-related products. Experience in preparing and submitting tender documents through the Government e-Marketplace (GeM) and other e-procurement portals will be an advantage.

Key Responsibilities

• Prepare accurate quotations, share them with customers, and follow up on submitted quotations.
• Coordinate with customers regarding product specifications, pricing, availability, and delivery timelines.
• Handle customer enquiries and support the sales team in lead tracking and follow-up activities.
• Process sales orders and coordinate invoicing, billing, and dispatch with relevant internal teams.
• Ensure timely order execution and communicate order status and delivery updates to customers.
• Maintain sales records, customer databases, quotation trackers, order details, and periodic sales reports.
• Assist in preparing, compiling, and submitting tender documents through GeM and other e-procurement portals.
• Track tender deadlines, submission requirements, supporting documents, and tender status.
• Coordinate with the sales, accounts, logistics, and operations teams to ensure smooth order fulfilment.
• Maintain accurate sales documentation and ensure proper filing of quotations, purchase orders, invoices, and dispatch records.
• Respond to customer queries and support the resolution of order-related issues.
• Provide administrative and operational support to the sales team as required.

Desired Candidate Profile

• Graduate in B.Pharma or B.Sc. in Biotechnology, Microbiology, or Chemistry.
• 2-5 years of experience in sales coordination, sales support, order management, or a similar role.
• Basic understanding of biotechnology, pharmaceutical, laboratory, or scientific products.
• Good verbal and written communication skills.
• Proficiency in MS Office, particularly MS Excel, Word, and Outlook.
• Experience in quotation preparation, order processing, invoicing coordination, and sales documentation.
• Familiarity with GeM and government e-procurement portals, particularly tender preparation and submission, will be preferred.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks.
• Ability to coordinate effectively with customers and internal departments.
• A proactive approach to customer follow-ups, problem-solving, and timely completion of tasks.

Key Skills

Sales Coordination, Sales Support, Customer Relationship Management, Quotation Preparation, Order Processing, Invoicing, Dispatch Coordination, Tender Documentation, GeM Portal, E-Procurement, MS Excel, MS Office, Sales Reporting, Customer Follow-Up, Documentation, Communication Skills, Biotechnology Products, Pharmaceutical Products, Inventory Coordination.