Sales Coordinator

Role & responsibilities

• Lead Management: Receive, qualify, and distribute incoming sales inquiries and leads in a timely manner.
• CRM Operations: Accurately punch, update, and manage all incoming lead data, customer interactions, and pipeline statuses within the company CRM system.
• Sales Support: Coordinate closely with the sales and field teams to ensure leads are assigned to the right representatives quickly.
• Follow-up & Tracking: Follow up with internal teams on lead status and ensure proper documentation of client requirements and feedback.
• Reporting: Generate daily, weekly, and monthly reports on lead conversion rates, response times, and overall sales pipeline metrics.
• Communication: Act as a central point of contact between prospective clients and the sales department, ensuring seamless communication.

Preferred candidate profile

• Education: Graduate in any discipline (B.Com, B.B.A., or equivalent preferred).
• Experience: 1 to 5 years of experience in sales coordination, inside sales support, or CRM data management (experience in the electrical/manufacturing sector is a plus).
• Skills Required:
  
• Proficiency in using CRM software and MS Office Suite (Excel, Word).
• Strong verbal and written communication skills.
• Excellent organizational skills with high attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.