Sales Coordinator

Company: MNCAS India Pvt. Ltd.

Location: Pune / PCMC

Department: Sales & Operations

We are looking for a proactive and organized Sales Coordinator to support our sales team by managing customer enquiries, quotations, follow-ups, order coordination, documentation, and communication between customers and internal departments.

The candidate should have strong coordination skills, good communication, and the ability to track multiple sales activities efficiently.

• Handle incoming customer enquiries through calls, emails, WhatsApp, and other channels.
• Coordinate with the sales team regarding enquiries, quotations, orders, and customer requirements.
• Prepare and send quotations, proposals, product details, and related sales documents.
• Regularly follow up with customers regarding quotations, purchase orders, payments, and pending requirements.
• Maintain enquiry, quotation, order, and customer follow-up records.
• Coordinate with production, purchase, accounts, dispatch, and service teams for smooth order execution.
• Track order status and keep customers updated regarding delivery schedules.
• Coordinate documentation required for purchase orders, dispatch, invoices, and customer approvals.
• Schedule and coordinate customer meetings and sales meetings.
• Maintain customer databases and update sales reports.
• Follow up on pending payments in coordination with the accounts and sales teams.
• Support the sales team in achieving monthly and quarterly sales targets.
• Prepare daily, weekly, and monthly sales and follow-up reports.
• Ensure timely communication between customers, sales executives, and management.

• Graduate in any discipline.
• 0–3 years of experience in sales coordination, inside sales, customer coordination, or a similar role.
• Experience in a manufacturing, electrical, automation, control panel, or industrial company will be preferred.
• Good verbal and written communication skills.
• Good knowledge of MS Excel, Word, Email, and CRM/software systems.
• Strong follow-up and coordination skills.
• Ability to manage multiple enquiries and tasks simultaneously.
• Professional approach while communicating with customers.

• Customer relationship management
• Quotation preparation
• Sales follow-up
• Order processing and coordination
• Payment follow-up
• MIS and reporting
• Internal team coordination
• Basic understanding of industrial products

Job Type: Full-time

Work Location: Pune / PCMC