Sales Coordinator

Role & responsibilities

We are looking for a Sales Coordinator cum Receptionist to support sales activities and manage front-office operations for our fire protection systems business.

• Handle incoming calls, emails, enquiries, and customer communications.
• Coordinate with the sales team for quotations, proposals, follow-ups, and order processing.
• Prepare and maintain sales documents, quotations, invoices, and customer records.
• Follow up with customers regarding enquiries, quotations, payments, and order status.
• Coordinate with clients, suppliers, and internal departments for smooth order execution.
• Welcome and assist visitors and manage reception/front-office activities.
• Maintain sales databases, schedules, reports, and correspondence.
• Assist the sales team in preparing tender documents and project-related submissions.
• Provide administrative support to the management and sales department.

• Graduate/Diploma with 2+ years of experience in sales coordination, reception, or administration.
• Good communication and customer-handling skills.
• Proficiency in MS Office, email, and basic documentation.
• Experience in fire protection, MEP, construction, or engineering industry will be an advantage.
• Good organizational skills with the ability to handle multiple tasks.