Sales Coordinator

About the Role

We are looking for a Sales Coordinator to support the sales team in managing customer enquiries, quotations, orders, documentation, and coordination with internal departments. The ideal candidate should have experience or a strong interest in the building materials, construction, interiors, or project-based industries.

The role requires strong coordination, follow-up, documentation, and communication skills to ensure smooth execution of customer requirements and timely order fulfilment.

Key Responsibilities

• Coordinate with the sales team, customers, and project teams to ensure smooth execution of sales activities.
• Handle customer enquiries and provide information related to products, specifications, pricing, availability, and delivery timelines.
• Prepare and share quotations, estimates, price comparisons, and order confirmations.
• Process sales orders and coordinate with Production, Procurement, Logistics, Warehouse, and Accounts teams.
• Follow up on pending quotations, orders, payments, deliveries, and customer requirements.
• Maintain accurate records of sales orders, quotations, customer details, and project information.
• Coordinate material availability and delivery schedules with warehouse and logistics teams.
• Assist sales representatives with presentations, product samples, catalogues, and technical/product information.
• Track project requirements and follow up with customers to support order conversion and timely closure.
• Prepare regular sales reports, order status reports, and follow-up reports.
• Maintain strong relationships with existing customers and support the sales team in generating repeat business.
• Ensure all sales documentation and customer communication are accurate, complete, and shared on time.

Candidate Profile

• 13 years of experience in sales coordination, sales support, or customer coordination.
• Experience in building materials, construction materials, interiors, furniture, sanitaryware, tiles, hardware, electrical, or related industries will be preferred.
• Good working knowledge of MS Excel, MS Word, PowerPoint, and email communication.
• Strong coordination, organizational, and follow-up skills.
• Good verbal and written communication skills.
• Ability to manage multiple enquiries, orders, and follow-ups simultaneously.
• Knowledge of product specifications, quotations, pricing, and project-based sales will be an advantage.
• Should be proactive, detail-oriented, and comfortable coordinating with multiple internal and external stakeholders.

Key Skills

Sales Coordination | Order Processing | Quotation Preparation | Customer Coordination | Follow-ups | MIS Reporting | MS Excel | Project Coordination | Building Materials | Communication Skills

What We’re Looking For

Someone who can act as the link between the customer, sales team, and internal departments, ensuring that no enquiry, quotation, order, or customer commitment falls through the cracks.