Sales Coordinator

Roles and Responsibilities

• Manage sales orders from receipt to delivery, ensuring timely processing and follow-up on outstanding orders.
  
• Provide after-sales support by coordinating spare parts requirements, resolving customer complaints, and facilitating warranty claims.
  
• Assist in payment follow-ups with customers to ensure prompt payments and maintain a healthy cash flow.
  
• Offer post-sales services such as installation coordination, training, and technical assistance to enhance customer satisfaction.
  
• Maintain accurate records of sales transactions, inventory management, and customer interactions.
  

Desired Candidate Profile

• 2-7 years of experience in sales coordination or related field (after-sales service).
  
• Strong understanding of order processing, payment follow-up, spare parts management, and customer support principles.
  
• Excellent communication skills for effective interaction with customers and internal teams.
  
• Ability to work independently with minimal supervision while prioritizing tasks efficiently.