Sales Coordinator

Company Description Sisco Research Laboratories Pvt. Ltd. (SRL) is one of India's longest-established and most recognized manufacturers and suppliers of high-quality laboratory chemicals and allied products, offering a portfolio of around 10,000 items. The company specializes in molecular biology reagents, biochemicals, enzymes, nanopowders, carbon nanotubes, organic and inorganic intermediates, high-purity solvents, culture media, and BioLit™ DNA and protein tools for PCR and molecular biology. Headquartered in Mumbai, SRL operates manufacturing facilities in Vashi, Taloja, and central Chennai. Its distribution offices are located in Delhi, Hyderabad, Mumbai, Chennai, and Kolkata, supported by an authorized distributor network of nearly 600 partners across 80 countries. Applicants can expect to work with a globally connected organization serving diverse scientific and industrial customers.

Job Summary

The Marketing Executive (Sales Support) will be responsible for handling customer inquiries, preparing quotations, coordinating with Sales Officers and internal departments, managing sales incentive programs, and providing commercial support to ensure timely customer service and order conversion.

Key Responsibilities

Handle customer enquiries and prepare quotations in coordination with the sales team.

Coordinate with Sales Officers, Business Managers, and distributors for pricing, product information, and order follow-up.

Manage and administer sales incentive schemes, maintaining records and performance reports.

Coordinate with Regulatory and QC for technical and commercial requirements, if any.

Maintain inquiry, quotation and scheme performance activity.

Ensure timely response to customer requests and effective communication with stakeholders.

Qualification

Bachelor's degree in science or commerce. 

Experience

2–3 years of experience in sales coordination or customer service, preferably in the chemical, laboratory, pharmaceutical, or life science industry.

Required Skills

Strong customer communication and coordination skills

Experience in quotation preparation and commercial documentation

Proficiency in MS Office and ERP systems

Good analytical, organizational, and time management skills

Ability to work collaboratively with Sales, Marketing, and cross-functional teams