Sales Coordinator

Company Description Royal Tint, founded in 2016 in India, specializes in supplying high-quality smart glass solutions, particularly PDLC film. Through consistent effort and commitment to client satisfaction, the company has expanded its presence across India and built a strong reputation for world-class service, support, and product quality. In 2020, Royal Tint established its own smart glass manufacturing unit, strengthening its capabilities and control over production. The team focuses on understanding customer requirements in detail and offering tailored solutions that meet project needs while setting industry standards.
Role Description The Sales Coordinator role at Royal Tint is a full-time, on-site position based in Ahmedabad. The Sales Coordinator will support the sales team by managing inquiries, preparing quotations, and maintaining accurate records of leads, orders, and customer interactions. Daily responsibilities include coordinating with internal teams for order processing, following up with customers, and ensuring timely communication on deliveries, project timelines, and after-sales support. The role also involves assisting with sales reporting, updating CRM or tracking systems, and helping organize sales meetings or presentations. The Sales Coordinator will contribute to a smooth sales process by proactively addressing customer questions and supporting sales targets.
Qualifications

• Strong Sales Coordination and Sales Operations skills to manage inquiries, orders, and internal communication.
• Customer Service and Communication skills to handle client interactions, follow-ups, and issue resolution.
• Sales skills to support lead conversion, upselling opportunities, and achievement of sales objectives.
• Proficiency in basic office software (e.g., Excel, Word) and familiarity with CRM or sales tracking tools.
• Ability to work on-site in Ahmedabad, prioritize tasks, and manage multiple projects simultaneously.
• Attention to detail, organizational skills, and a collaborative approach to working with sales and operations teams.
• Prior experience in a sales support or coordination role, preferably in manufacturing, construction, or related industries, is an advantage.
• Relevant diploma or degree in Business, Commerce, or a related field is preferred.