Sales Coordinator

A sales coordinator manages daily administrative tasks for the sales team, processes orders, and acts as a main contact for customer service.

Key Responsibilities

• Order Processing: Handle and track sales orders from the initial purchase order to final delivery.
• Customer Support: Answer client questions, give updates on shipping, and resolve any complaints.
• Report Creation: Prepare daily, weekly, or monthly sales reports and track performance metrics (KPIs).
• Team Communication: Share important data between the sales department, logistics, and finance teams.
• Data Management: Keep customer databases and CRM (Customer Relationship Management) records accurate and up to date.

Required Skills

• Organization: Ability to manage schedules, track multiple orders, and handle paperwork.
• Communication: Clear speaking and writing skills for talking with clients and coworkers.
• Software Knowledge: Strong skills in Microsoft Excel and CRM database tools.
• Problem-Solving: Quick thinking to fix delayed shipments or order errors.