Sales Coordinator

Role & responsibilities

• Coordinate with the sales team regarding customer enquiries, quotations, orders, and follow-ups.
• Prepare and maintain quotations, sales orders, invoices, delivery documents, and other sales-related records.
• Follow up with customers regarding pending orders, payments, deliveries, and requirements.
• Coordinate with production, warehouse, logistics, and accounts departments for timely order processing and dispatch.
• Maintain daily sales reports, order status, pending order reports, and customer databases.
• Update sales data and prepare MIS reports using MS Excel.
• Handle customer queries and ensure timely communication and resolution.
• Track sales leads and follow up with sales executives for their status and conversion.
• Assist the sales team in preparing presentations, price lists, product details, and other required documents.
• Monitor pending quotations and customer enquiries and ensure timely follow-up.
• Maintain proper records of customer communications and sales activities.
• Support the Sales Manager/HOD in achieving sales targets and preparing performance reports.
• Perform other sales coordination and administrative activities as assigned by management.

Preferred candidate profile

• Good communication and interpersonal skills.
• Strong knowledge of MS Excel, MS Word, and email communication.
• Good coordination and follow-up skills.
• Ability to maintain accurate records and prepare reports.
• Ability to work under pressure and meet deadlines.
• Prior experience in sales coordination, back-office sales, or customer coordination will be preferred.