Sales Coordinator

Job Title: Sales Coordinator

 Location: Noida | Full-time

About the role

We're looking for a Sales Coordinator to be the operational engine behind our sales function. You'll work closely with the sales team, management, and cross-functional teams to ensure leads are followed up, pipelines are clean, reporting is accurate, and nothing falls through the cracks. This is a role for someone who is organized, proactive, and takes ownership of outcomes rather than just tasks.

What you'll do

Lead & pipeline management

 Own the lead lifecycle from assignment to follow-up — Google leads, trial signups, and partner-generated opportunities. Maintain CRM hygiene with daily audits, eliminate duplicates, and ensure no deal sits unattended. Coordinate between sales executives and management to keep the pipeline moving.

Sales operations & coordination

Support the sales team in day-to-day execution — tracking pending approvals, ensuring same-day closures, and coordinating webinars end-to-end. Work with internal teams to resolve blockers that slow down the sales cycle.

Call & communication monitoring

Monitor inbound calls and chats, assign missed or abandoned contacts to the right executives, and track follow-ups to closure. Conduct periodic call quality audits to maintain standards across the team.

Meetings & reporting

Run daily team meetings, circulate MOMs, and keep the team aligned on priorities. Prepare and share daily, weekly, and monthly reports — call performance, lead summaries, outstanding accounts, projections, and partner reconciliations — accurately and on time.

Marketing & partner coordination

Work with the marketing team to ensure smooth daily lead flow, coordinate campaign creatives and webinars, and support partner-related activities including cashback and incentive tracking.

Process & compliance

Ensure the sales team follows defined daily processes — agenda compliance, CRM updates, and SLA adherence. Flag gaps early and escalate where needed.

What we're looking for

• 2–3 years in a sales coordination, inside sales, or sales operations role
• Strong CRM skills — experience with tools like Zoho, Salesforce, or similar preferred
• Familiarity with call management tools (3CX or equivalent) is a plus
• High attention to detail — especially in reporting and data accuracy
• Proactive follow-through; you don't wait to be reminded
• Good written and verbal communication; comfortable working with senior stakeholders
• Ability to manage multiple tasks simultaneously in a fast-paced environment

What you'll get

• A front-row seat to how a growing tech company runs its sales engine
• Direct exposure to leadership and cross-functional teams
• A role where your work visibly impacts revenue outcomes

Tools you'll work with

•  CRM, 3CX, Tawk.to, Slack, Excel, Google Docs, Asana