Sales & Conversion Executive

Role & responsibilities

1. Connect with users who have received remedy recommendations from astrologers and guide them through the purchase process.
2. Follow up with interested users, address their concerns, and encourage purchase conversions.
3. Coordinate with astrologers to understand user requirements and explore ways to improve remedy purchase conversions.
4. Assist users with queries related to recommended remedies and provide relevant information to support their purchase decisions.
5. Maintain accurate records of user interactions, follow-ups, and conversions to track performance and identify improvement opportunities.

Preferred candidate profile

• Strong communication and convincing skills.
• Prior experience in outbound calling or telesales preferred.
• Ability to handle objections and customer queries.
• Minimum 1 year of work experience, preferably in Sales, Telesales, or Customer Conversion.
• Basic knowledge of MS Excel/Google Sheets.