Sales Consultant

About Us (company/studio background)

CarzSpa is one of India's established car detailing and car-care brands, known for premium services like paint protection film (PPF), ceramic coating, and professional detailing. We have launched our brand-new studio in Ghatkopar, Mumbai a modern, fully-equipped facility delivering a high-end car care experience.

As an early team member at a new studio, you'll play a direct role in building our customer base from the ground up, with clear scope to grow as the studio scales.

Job Description

We are looking for an energetic, customer-focused Sales Consultant to drive enquiries and walk-ins into confirmed bookings at our Ghatkopar studio. You'll be the face of the studio for every customer who calls, messages, or walks in — understanding their needs, explaining our services, and converting interest into sales.

Key responsibilities:

• Respond promptly to inbound leads across calls, WhatsApp, and online enquiry forms, and follow up consistently until the enquiry is closed (most detailing decisions take 2–3 touchpoints, so disciplined follow-up is key).
• Handle walk-in customers professionally — understand their requirement, explain PPF, ceramic coating, and detailing packages, and recommend the right solution.
• Convert enquiries and walk-ins into confirmed bookings and achieve monthly sales targets.
• Prepare quotations, share package details, and clearly communicate pricing and value to justify premium services.
• Maintain an organised record of all leads, follow-ups, and conversions (lead tracker / CRM).
• Coordinate with the detailing team to schedule jobs and ensure a smooth customer experience.
• Build long-term customer relationships to drive repeat business and referrals.

Requirements (Who we're looking for)

• Graduate in any discipline.
• 1–2 years of sales experience (retail, showroom, automotive, or service-sales background preferred).
• Good spoken and written English; ability to read and write English comfortably. Hindi/Marathi speaking ability is a strong plus for connecting with Mumbai customers.
• Confident, presentable, and comfortable in a customer-facing role.
• Strong communication, persuasion, and follow-up skills.
• Basic computer/smartphone skills for managing leads and quotations.
• Able to travel to and work from our Ghatkopar studio.

Perks and benefits

Sales incentives