Sales_Compensation_Project Delivery SME

Role & responsibilities

Sales Compensation Lead

Number of Positions: 1

Reports To: Ops Delivery Lead

Department / Function: Sales Compensation

Location: India

Employment Type: Full-time

Role Purpose

The Sales Compensation Lead leads compensation operations, calculation quality, controls, payroll-cycle readiness and agent-squad delivery. The role is accountable for correct, on-time pay across the abstract plan estate in execution.

Key Responsibilities

• Lead the monthly WD1WD14 compensation cycle to WD9 close and WD13 pay readiness.
• Own calculation quality and controls (makerchecker) and payout accuracy performance.
• Own plan-abstract administration in execution across all in-scope segments.
• Direct the compensation operations squad (~18) and the comp agent-squad delivery.
• Own the prelims safeguard and material-variance investigation before pay.
• Own CRB case preparation and CCB change execution for the tower.
• Own compensation SLAs — payout accuracy, on-time pay, CI cycle — and their recovery.
• Own comp analytics (plan effectiveness, attainment, incentive-budget tracking).

Key Deliverables / Success Outcomes

• On-time, accurate monthly payout file
• Prelims variance sign-off
• Comp SOPs, controls & CRB/CCB records
• Comp agent UAT sign-offs

Required Qualifications (Mandatory)

Bachelor's degree in Finance/Business/Analytics; compensation certification preferred.

Required Experience (Mandatory)

10+ years in sales compensation / incentive-comp operations, including 3+ years leading a comp-ops team; Varicent or equivalent ICM exposure.

Technical / Functional Skills

ICM / Varicent operations • Compensation controls & calculation quality • Payroll-cycle management • Plan-abstract administration.

Leadership / Behavioural Competencies

Accuracy & control mindset • Team leadership • Composure at cycle close • Judgment on exceptions

Stakeholder Management

External: Client Compensation AVP, CRB, Comp Design, payroll. Internal: Ops Delivery Lead, Varicent Tech Lead, rebadged comp SMEs.

Preferred / Desirable Qualifications

• Telecom client compensation domain knowledge
• Prelims / variance governance experience