Sales Coach

Roles and Responsibilities :

• Coach international voice process sales team to achieve targets and improve performance.
• Develop and implement effective training programs for new hires and existing staff.
• Analyze sales data to identify trends, opportunities, and areas of improvement.
• Collaborate with other departments to resolve customer complaints and improve overall customer satisfaction.

Job Requirements :

• 4-10 years of experience in BPO/Call Centre industry as a Sales Trainer or Coach.
• Strong knowledge of inbound calls handling processes and techniques.
• Excellent communication skills with ability to train diverse teams effectively.