Sales Co-Ordinator

Key Responsibilities:

• Handle inbound sales calls promptly and professionally, providing accurate information about products and services.
• Prepare and send quotations to potential and existing clients, ensuring accuracy and competitiveness.
• Follow up on quotations and sales inquiries through phone calls and emails, maintaining a high level of customer engagement.
• Coordinate with the sales team to ensure smooth order processing and delivery timelines.
• Maintain an updated database of customer interactions and sales activities using CRM software.
• Assist in the preparation of sales reports and presentations for management.
• Provide exceptional customer service by addressing client queries and resolving issues in a timely manner.
• Collaborate with other departments to ensure customer satisfaction and operational efficiency.

Requirements:

• Proven experience as a sales coordinator, sales support, or similar role.
• Strong understanding of sales processes and customer service practices.
• Excellent written and verbal communication skills, with a strong emphasis on professional email etiquette.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint) and CRM software.
• Ability to multitask, prioritize, and manage time effectively.
• Detail-oriented with strong organizational and problem-solving skills.
• Team player with a positive attitude and a proactive approach to work.
• A bachelors degree in business administration, marketing, or a related field is preferred.